Privacy Policy

Analytics

Our website is powered by Squarespace. Like most websites, Squarespace automatically collects some basic technical information to help monitor site performance. This may include:

  • Your browser, device, and network type

  • Your IP address

  • The website you visited before coming to ours

We do not see or access this information ourselves. It is handled entirely by Squarespace for analytics purposes.

The information we do see is limited to general website activity, such as:

  • Clicks on the site

  • Pages visited

  • Internal links clicked

  • Searches made on our website

  • Scrolling behavior

  • Timestamps of visits

This helps us understand how people use the site so we can improve user experience. None of this data is personally identifiable.

If you make a purchase, we receive only the personal details needed to process your order (such as your name and delivery address). This information is used solely to fulfill your order and is not stored.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Visitor data

When you buy something on this website, we collect personal information from you to fulfil the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processor STRIPE will also collect payment information from you. You can read their privacy policy at https://stripe.com/gb/privacy

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Customer accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

You’ve created a customer account

Your customer account password has been reset or updated

You’ve made a purchase

Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

We send out all order via Royal Mail. We provide your email address to Royal Mail to help with tracking your order. You can read Royal Mail’s privacy policy at https://www.royalmail.com/privacy-notice

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/gb/privacy

Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.